ENDICOTT WATER rate INFOrmation

BILLING AND PAYMENT PROCEDURES- Effective June 1, 2024

NOTE:  Water customers who use zero water in a billing period are still required to pay a mandatory minimum fee.

NOTE:  Included on each bill for water usage is the:

  1. Sewer Fee which is charged in arrears.

  2. Tipping Fee (garbage pickup fee) which is charged in advance.

Billing cycles

Endicott Water Department customers are divided into 4 billing groups.

Group “A” is made up of industrial customers who are billed each month.

Groups “B”, “C”, & “D” are Residential customers who are billed every 6 months.

  • All of the Industrial water customers

    Account numbers beginning with 51

    Billed each month on:

    20th of each month

    Payment due on: 

    10th of following month

  • 1/3 of Residential water customers

    Account numbers beginning with 52

    Billed every 6 mo:

    1) on Feb. 10 due March 10

     2) on Aug. 10    due Sept. 10

  • 1/3 of the Residential water customers

    Account numbers beginning with 53

    Billed every 6 mo:

    1) on June 10 due July 10

    2) on Dec. 10 due Jan. 10

  • 1/3 of the Residential water customers

    Account numbers beginning with 54

    Billed every 6 mo:

    1) on April 10 due May 10

    2) on Oct. 10  due November 10

water rate schedule- industrial customer (group a)

Water usage is billed in arrears (after water has been used).

Sliding scale rates per 1,000 gallons usage in each given month: (the sliding scale rates start new each month)

Fixed Charge: $ 2.00 per month plus:

First 3,000 gals. $4.82 per 1,000 gal

Over 3,000 gals. $4.18 per 1,000 gal

Mandatory Minimum Charge Per Month (even if zero water usage):

Code Pipe Size Minimum Monthly Charge # Gallons for the minimum charge

1 5/8” $ 14.46     3,000

2 ¾” $ 18.64       4,000

3 1” $ 31.18     7,000

4 1 ¼” $ 43.72               10,000

5 1 ½” $ 56.26               13,000

6 2” $ 89.70               21,000

water rate schedule- residential customers (group b, c & d)

Water usage is billed in arrears (after water has been used).

Sliding scale rates per 1,000 gallons usage per 6 months: (the sliding rate scale starts new each six months)

Fixed Charge: $12.00 per 6 months plus:

First 18,000 gals. $4.82 per 1,000 gal

Over 18,000 gals. $4.18 per 1,000 gal            

Mandatory Minimum Charge Per Six (6) Months (even if zero water usage)


Code: Pipe Size Minimum Charge for 6 Months # Gallons allowed for the minimum charge

  1 5/8” $ 86.76 18,000

  2 ¾” $ 111.94 24,000

  3 1” $ 187.08 42,000

  4 1 ¼” $ 262.32 60,000

  5 1 ½” $ 337.56 78,000

  6 2” $ 538.20 126,000 

BILLING RULES & EXPLANATION OF BILL

General rules:  Water usage is billed in arrears. A bill shall be deemed rendered, and other notices duly given, when delivered to the customer personally or when mailed to them at the address supplied, or at the last known address of the customer, or when left at either of such places. Failure of a water customer to receive a bill will not entitle the customer to any delay in the payment of a bill nor to any extension of the date when a late payment penalty fee is assessed. If a bill is not received, it is the customer’s responsibility to call the Billing Office at 757-2443 to inquire about their account. A customer’s complaint or a request for an adjustment of bills does not extend the due date nor the date a penalty fee is assessed for late payment. 

Fees Included on each Water Bill

New water service

New Sign-up fee is $28.00

sewer charge

A Sewer Charge is included on all water bills and is charged in arrears. Each customer’s Sewer Charge is figured at $3.90 per thousand gallons of water used. If there was zero water usage during the billing period, the mandatory minimum water charge would be due but there would be no Sewer Charge.

tipping fee (garbage pick up)

The Tipping Fee is included on all water bills and is charged in advance.

Group A: if 1 pickup/week $23 per unit per month

if 2 pickups/week $80.50 per unit per month

Group B, C & D: if 1 pickup/week $ 115 per unit per 6 months

If Business is $392 per unit per 6 months  

Payment of bills

Payments are due on or before the due date. There is no grace period.

How to pay / payment due dates: Payments may be made by Four methods:

  1. Payments may be mailed to: Village of Endicott Lock Box, PO Box 2452 Buffalo, NY 14240-2452 and must be postmarked on or before the due date to avoid a Late Fee.

  2. Payments may be paid in person at the Service desk at the Endicott Municipal Building, 1009 E Main St, Endicott, NY 13760 on or before the due date to avoid the Late Fee.

  3. Payments may be dropped in the village Drop Box located on the right side of the right rear entrance of the Endicott Municipal Building at 1009 East Main St, Endicott. The Drop Box is emptied each business day at 7:30 A.M. To avoid a Late Fee, the payment must in the box by that time if it was due on the previous business day.

  4. Payments can be made by Credit Card or e-check for a small fee. Fee are $3 for a balance of $113 or less, 2.65% of balance for anything over $113.

Late Fee: On the first business day after the due date, unpaid customers are assessed a Late Fee of 10% of the amount due. There is no grace period. Once assessed, both the original amount and the Late Fee must be paid in full in order to avoid a shut-off of the customer’s water.

Levy:  Unpaid water bills in the Village will be levied to Village Taxes by May 15. Unpaid water bills outside the Village will be levied to Town & County taxes by Nov. 1.

Waiving of Late Fees: Late fees can be waived in only two circumstances:

  1. If a clerical error was made by the Water Department or village personnel which may have prevented the bill from arriving on time or at all.

  2. If a payment was received by mail after the due date but was postmarked on or before the due date.

Non – Sufficient Funds Fee:  A $20 fee is charged for each bounced check.